Sending Reports to Activate vs. SMTP Servers
By default,Mobility Mastersends PhoneHome reports to the Activate server usingHTTPSHypertext Transfer Protocol Secure. HTTPS is a variant of the HTTP that adds a layer of security on the data in transit through a secure socket layer or transport layer security protocol connection..
Most deployments should retain the default behavior introduced in this release and send PhoneHome reports using Activate. However, if theMobility Masteris behind a proxy server and does not have direct access to Internet, PhoneHome should be configured to send reports usingSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.. The following section describes the benefits of each of these configurations options.
Sending PhoneHome Reports Using Activate
PhoneHome integration with Activate offers the following benefits:
PhoneHome only requires you to configure the email ID of the network administrator managing the device, as Activate already has information to accurately identify yourMobility Master. If aDNSDomain Name System. A DNS server functions as a phone book for the intranet and Internet users. It converts human-readable computer host names into IP addresses and IP addresses into host names. It stores several records for a domain name such as an address 'A' record, name server (NS), and mail exchanger (MX) records. The Address 'A' record is the most important record that is stored in a DNS server, because it provides the required IP address for a network peripheral or element.server is not configured on theMobility Master, PhoneHome will query the publicDNSDomain Name System. A DNS server functions as a phone book for the intranet and Internet users. It converts human-readable computer host names into IP addresses and IP addresses into host names. It stores several records for a domain name such as an address 'A' record, name server (NS), and mail exchanger (MX) records. The Address 'A' record is the most important record that is stored in a DNS server, because it provides the required IP address for a network peripheral or element.service (8.8.8.8) to resolve the Activate server IP address.
When the PhoneHome feature sends the report to the Activate server, the PhoneHome report is zipped into a smaller package, then divided into smaller 1 MB pieces before being sent to the server using secureHTTPSHypertext Transfer Protocol Secure. HTTPS is a variant of the HTTP that adds a layer of security on the data in transit through a secure socket layer or transport layer security protocol connection.. Only reports sent to Activate are zipped before they are sent, so reports sent to Activate use less bandwidth than a report sent to aSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server.
If any individual portion of the report is not successfully received by the Activate server, PhoneHome makes up to three attempts to resend just that portion of the file rather than resending the entire report. Reports sent viaSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.must be resent in their entirety if any portion is not received by theSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server.
Once the entire report has been sent to the Activate server, Activate sends an acknowledgment to theMobility Master, prompting theMobility Masterto delete its local copy of the report.
The PhoneHome feature can be enabled or disabled using thetab in the WebUI. The same can also be done throughoption in theCLICommand-Line Interface. A console interface with a command line shell that allows users to execute text input as commands and convert these commands to appropriate functions..
Sending Reports Using SMTP
If you configure the PhoneHome feature to useSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission., the PhoneHome status reports are sent via email. When theMobility Master电子邮件与PhoneHome数据生成报告file attachment, it forwards the email to the localSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server configured on your local network, which then relays the message toArubatechnical support. If your email server requires the sender to be authenticated before message delivery, theMobility Mastercan connect to theSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server by supplying the sender’s user name and password.
When PhoneHome reports are sent usingSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission., the PhoneHome report attachment is encrypted before it is transmitted to theSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server. It is then decrypted byArubasupport when it is received. If the PhoneHome status report email is larger than the maximum email size supported by yourSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server, theMobility Masterdivides the PhoneHome attachment into smaller attachments and sends the report toArubain multiple emails. If any individual portion of the report is not successfully received by theSMTPSimple Mail Transfer Protocol. SMTP is an Internet standard protocol for electronic mail transmission.server, PhoneHome resends the entire report.
